Last updated: July 2026
At Families of Alcohol Abuse, we understand that privacy is important, particularly when visiting a website that discusses the impact of alcohol abuse on families and loved ones.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
Depending on how you use this website, we may collect:
- Your name and email address when you contact us.
- Your username, email address, and encrypted password when you register for the community.
- Stories, replies, and other content you voluntarily submit.
- Technical information such as your IP address, browser type, operating system, and the date and time of your visit.
How We Use Your Information
We use your information to:
- Respond to messages sent through our contact form.
- Create and manage community accounts.
- Display stories and replies that you choose to publish.
- Help protect the website from spam, abuse, and unauthorised access.
- Improve the website and resolve technical issues.
We do not sell, rent, or trade your personal information.
Community Content
Stories, comments, and replies that you choose to publish within the community may be visible to other visitors.
Please avoid posting personal information that you do not wish to share publicly.
Passwords
Passwords are never stored in plain text. They are securely encrypted before being saved in our database.
Although we take reasonable steps to protect your information, no online service can guarantee complete security.
Cookies
This website uses cookies that are necessary for its operation, including:
- Keeping you signed in to your community account.
- Maintaining secure sessions.
- Helping protect the website from misuse.
We do not currently use advertising or tracking cookies.
Contact Form
When you contact us, the information you provide is used only to respond to your enquiry.
We will not use your email address for marketing purposes unless you have specifically requested information from us.
Your Rights
If you are located in the United Kingdom, the European Union, or another jurisdiction with applicable privacy laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where legally permitted.
- Object to certain types of processing.
To make such a request, please contact us using the Contact page.
Data Retention
We keep personal information only for as long as it is necessary to provide our services, comply with legal obligations, resolve disputes, or protect the security of the website.
Third-Party Services
This website may use trusted third-party providers to help operate the site, including:
- Email services for processing contact form messages.
- Website hosting services.
- Google Search Console for monitoring website performance in Google Search.
These providers only receive the information necessary to perform their services.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any significant changes will be reflected on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our Contact page.